The problem appears to be linked to a recent software update applied to the devices. All now works. However now it won't even run SD content on the BBC iplayer. This can be done by going to Settings > System > System update > Check now. iPlayer works absolutely fine through Wifi on my Samsung  Blu-ray player at the moment. If you are using a S/PDIF (optical) cable for audio output to a receiver, try setting the audio mode to Dolby Digital. All those “around the world” viewers were never supposed to happen. error message on BBC iplayer. Why am I seeing an 'Internet download failed...' message on my Sony TV? Manufacturer Support & Warranty Resources. iPlayer working fine on other devices in the house. I can confirm the following regarding this iPlayer problem on the Roku Streaming Stick Plus, at least as it exists on my setup. You can watch BBC iPlayer from anywhere using Surfshark while connected to our UK servers on both desktop and mobile devices. I had same problem, roku express, iPlayer attempts to loads then crashes back to roku channels menu. BBC iPlayer app failing to open when relaunched on Amazon Fire TV devices, 'Player will stop working' or 'Player no longer works properly' error message when playing video or audio content, Playback quality poor on BBC iPlayer on some LG TVs, Some people seeing an 'Internet download failed because content size exceeds system memory limit' error on Sony TVs, Problems loading the app on connected TV devices. Disaster! Why is BBC iPlayer failing to load on my connected TV? The BBC iPlayer is a streaming television and radio service that is made available by the BBC. Do you still experience the issue with @BBC channels (BBC iPlayer, BBC News, BBC Sport)? Having exactly the same issue here with a Streaming Stick + (3810EU) and iPlayer (version 3.4.9.0000065) was working fine but since a couple of weeks ago it only very occasionally loads. I registered and it is working - hopefully this is not intermitent! Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. It’s a Pandemic Winter! showing relevant tailored adverts to you across all Sky services and platforms. It attempts to load but fails with the following error: The two other @BBC channels I've tried produce a similar error. Anyone else still having these issues or got a fix? The secret menu fix and reverting to 9.3 worked - iPlayer now functions. Instead of just selecting a UK server, you need to select the specific BBC iPlayer server. Why am I seeing an error message when I try to play BBC video or audio? !. Settings > System > System update > Check now. Some data suggest an estimated 60 million people living outside the UK watch the BBC iPlayer with VPNs or other tools that bypass geo-blocking. I removed the app, did a restart, added the app, did another restart and suddenly it asked me to register on BBC!! Please be aware that we believe this issue has been resolved. I had the problem with bbc IPlayer not loading for a while but when I tried again a week later I got a screen asking me to setup a new account which I did. It depends on whether Roku has sent the bbc a product for testing and whether the bbc considers that the model maximises the viewing experience what ever that means. I bought my  Roku Streaming Stick + (3810, 3811 series)  a week ago. 3810X, 3810RW, 3810EU, 3810MX, 3810CA, 3810R, 3811R, 3810EU2, 3810MX2, 3810RW2, 3811X, 3811RW, Roku Streaming Stick + (3810, 3811 series). With shows such as Strictly Come Dancing, Eastenders and The Apprentice on offer, fans of the BBC really can’t afford to go without. By the way I also found that the bbc licenses certain Roku models but apparently not all of them. Here’s how I got BBC iPlayer working with a VPN again. I can get it on my phone but not through Roku on the tv. Give us HBOMAX already!! If you are connected via HDMI to the TV and optical to AVR, change the audio mode to Dolby Digital/DD+. This includes BBC One, BBC Two, BBC Three, BBC Four, cBBC, BBC News, and Radio 1. BBC Redux was developed as a proof of concept for a cross-platform, Flash Video-based streaming system. I have the cheaper wifi only Roku player and it has worked perfectly up until a few weeks ago. I have the same problem just since the weekend. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Oh dear, I have exactly the same problem with BBC IPlayer also since the last w/e. How do I update the software on my Roku® streaming device? Once your player starts up again, add the channel back once more. Why won't the app start up again on my Amazon Fire TV? Disgraceful for 2020! Try using BBC iPlayer after each step to see if … BBC iPlayer is exclusively available to UK residents. It worked fine for two days then iPlayer stopped. Jak większość VOD dostępnych na świecie, również BBC iPlayer nakłada na swoje usługi blokady regionalne, w związku z czym dostęp dostęp do nich mają tylko osoby posiadające brytyjski adres IP.Jeżeli uruchomimy BBC iPlayer w Polsce lub innym kraju, który nie należy do Zjednoczonego Królestwa, to otrzymamy komunikat o błędzie i blokadzie. No luck. @Gleeky Thank you for the link to the BBC update - I've checked for a software update and there isn't one available for my device yet. Does this clear up the issue you are seeing? The iplayer used to run HD perfectly with no problems. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Short version: When Streaming Stick+ was using Roku firmware 9.3.0 Buid 4170.50 and iPlayer 3.4.7100074 it worked perfectly for ALL iPlayer content. However I had to upgrade to a more recent version of 9.4 before I had the option to go back to 9.3. Note (29/9/20): ExpressVPN has not been working with BBC iPlayer for a couple of months. Why is BBC iPlayer failing to load on my connected TV? If I was an advertiser, I would be asking for a rebate. not loading. Netflix, ITV, Ch4 don't seem to have the issue that the BBC Player does, but I'm not supposed to be watching it anyway so it's no big deal. It takes ages to download then freezes and states something has gone wing with the We use cookies to give you a better service e.g. Don’t worry, this isn’t a bad thing – by connecting to a dedicated BBC iPlayer server, it simply means that you’re connecting to an IP address that Ivacy knows works with BBC iPlayer. I also have a Panasonic TV which also cannot play any iplayer content. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5. Same here. Roku provides the simplest way to stream entertainment to your TV. Cóż, BBC oferuje również wbudowaną opcję pobierania. Features Live TV: This app also gives you the ability to watch live television with the added function of pausing and rewinding the shows. The past few days hasn't worked at all. On your terms. Problem polega na tym, że pobrane filmy są ważne tylko przez 30 dni. It has become really annoying and only seem to have started in the last few months. Both iPlayer and BBC News app crash my Roku. By the way I also found that the bbc licenses certain Roku models but apparently not all of them. Your Digital Media Has Never Looked So Good. Roku provides the simplest way to stream entertainment to your TV. : 15 BBC iPlayer left beta and went live on 25 December 2007. Read about our approach to external linking. On your terms. The Roku 3 box has always been able to deliver live BBC channels and, up to a month or so ago, could request them to show programmes from the start using the 'Live Restart' function. If you were using ExpressVPN to watch BBC iPlayer abroad you will need to switch to NordVPN’s ($3.49/month) or Ivacy ($1.16/month). Tried power cycle. It’s assumed that you have an active Roku account. BBC iPlayer is a free streaming service that offers live and catch up TV from all of BBC’s channels. I've done all sorts of combinations of reinstall, performed a factory reset, restarted router, etc. The button for this mysteriously disappeared - recognised as an issue by both Roku and the BBC - and I was hoping it would be restored with the update. Any suggestions? History. The server you’re using isn’t able to unblock BBC iPlayer. Thanks for your patience regarding the issue you are experiencing. With thousands of available channels to choose from. Remember that you can’t access BBC iPlayer programs on Roku outside the UK. With thousands of available channels to choose from. Occasionally happens to work, but most of the time doesn't. Update - I have finally got iplayer to work. Potential solutions: The issue generally seems to be caused by the wrong setting being enabled by default. And it is on a wired connection, so can't be a WiFi issue. British expats living in US, Australia, Canada, Germany, UAE, or Spain cannot watch any content on BBC. Why is the video quality poor on my LG TV? How to fix VPN problems with BBC iPlayer. iPlayer not working with VPN: Quick guide I suspect that the problem started when the iplayer application was last updated on 21/Apr/17 (version 2.4). Thank you for posting the revert to 9.3 trick. Po upływie 30 dni te filmy wygasają. In contrast to what's stated in the message, it's a steady issue. Roku support is trying to pass the buck to the @BBC,  but I think it's not fair to tell their customers to chase the issue with them, when a channel features as prominently in their product marketing as the iPlayer. Below are the steps you can take to solve the problems above and stream BBC iPlayer live from anywhere. began 2 days ago. The audio settings can be found by going to Settings – Audio. All now works. Getting Started. I’ve reinstalled it a couple of times but no difference. Some Roku Ultra owners have reported that there is no sound to be heard when streaming content. Netflix still plays content with no problems. For an extra $1.99/month (£1.74) you can add-on a dedicated IP. TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. The BBC has confimed it is investigating these issues, which it says causes some Roku devices to crash and restart when trying to access the BBC iPlayer. To prevent this problem, you can use our guide above and watch BBC iPlayer on Roku from anywhere you want. BBC iPlayer is available on a variety of different platforms, including Android, iOS, Roku, Windows, Mac, Smart TVs, and more. This might be the case except that the iPlayer app did not change, the issue came to light when Roku updated their firmware, before that iPlayer worked OK and indeed the same version of iPlayer continues to work correctly on the NowTv box. Roku users can also watch BBC iPlayer abroad on Roku while living outside the UK. We would recommend trying to perform a manual update on your Roku device and seeing if are still experiencing an issue. Search… Search Mal When I have a spare weekend I may try registering a spare Roku with the UK and see if Iplayer has the same issues It stays on the loading screen for a while then you get the black screen saying problem loading (as shown by Fiftyseven above). Then restart your device from Settings>System>System restart. Last Updated a minute ago: The BBC iPlayer is a streaming television and radio service made available by the BBC. And here we are two months down the line with no visible progress. Solved: The BBC iplayer app is incredibly slow to respond to any presses on the remote, often freezing and requiring to go back to home and re open, Unfortunately, whilst iPlayer is now working for me, the videos in the BBC News app still aren't (they weren't last night either). But I bought the Roku stick because it's been announced that the model I have will not be capable of streaming content from this service after 6 December. On 25 June 2008, a new-look iPlayer was launched, originally as a beta-test version alongside the earlier version. Regarding iplayer not loading, still having the issue here. I had the problem with bbc IPlayer not loading for a while but when I tried again a week later I got a screen asking me to setup a new account which I did. Problems loading the app on connected TV devices Browse our help categories. Tried  unplugging stick, restart, remove iPlayer and add again, software updates etc all to no avail. If you're experiencing any … A fix, or a timeframe for a fix to the problem … In order to get BBC iPlayer on Roku outside the UK, you must first reset your Roku device and then add UK channels on it. No problems with the BBC, Ch 4 & 5 players, even the UKTV player looks professional compared to the ITV hub. For more information about how to check for a manual update, visit our Support page here: How do I update the software on my Roku® streaming device? I've tried restarting Roku (3, 4200), disconnecting and reconnecting Internet, uninstalling and reinstalling app, doing that again with Roku restart in between, checking Roku firmware (up to date) iPlayer still crashes Roku and it restarts. I've tried removing the iplayer app and re-installing it, but the problem persisted and I am sure that there is not a problem with my broadband speeds. Generally Roku believe this is a problem with the BBC app and not them. I wondered whether the issue might just be on Now boxes but from this it would seem that it affects Now sticks as well so to switch to one would not resolve the problem. The BBC’s on-demand catch-up service, iPlayer, has been running for a huge 11 years in 2019. In addition to programming from the BBC, the platform also offers programmes from broadcasters including ITV, Channel 4, and Channel 5. The problem is the iPlayer is a service meant to be used only by residents, individuals who pay for the UK’s mandatory TV license. All you need is a BBC iPlayer account and PureVPN to get access to every show on BBC iPlayer no matter where you are in the world. W takim przypadku ich opcją jest nagranie BBC iPlayer i obejrzenie go później. I tend to agree with them given all the other UK apps that require sign in work on my LT. Jonathon has had a reply from the BBC which says they know the problem exists but they are not going to do anything about it (my summary). I have a black Roku box and I can no longer watch BBC IPlayer. Relevant tailored adverts to you across all Sky services and platforms restart device. 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