Note the color of the flame. When the range does not work correctly, there are a few ways to troubleshoot and correct the problem. Cooktop not working or partially working. Hold times are long. The burner receptacle or terminal block is used to connect coil elements to the internal wiring. Answered. Shipping all 7 days! Apparently I have a problem in the large/small burner switch or the … One of the Heating Elements Does Not Work The most common problem of a heating element seeming not to work is placing the pan on one element and turning a different element on. In addition, examine the element prongs for signs of burning. Your Account. GET UP TO $2000 BACK on Select Smarter Cooking Packages from GE Profile Tags: cooktop gas … Free repair advice! If the surface element won't work, and the stove has the solid surface element type of heat, it's likely that the solid surface element itself has burned out. Use a needle or paper clip to poke through the holes on the burner head. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! ... GE Cooktop Model JP989SK1SS Parts . Use a match to hand-light the burner to ensure there is proper gas flow in the burner itself. If the surface element does not have continuity, replace it. I can't get it to turn to ignite the burner. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. The model # is JGP979. The burner will continuously click and will not ignite until the ports are clear and the burner dries out. Allow the burner grates to cool to the touch, and take them off the stove. If the surface element won't work and it doesn't have continuity, it will need to be replaced. Before cleaning, disconnect power to the range or cooktop. The surface element plugs onto a receptacle. s.prop3 = s.channel + "|Support Search"; First, make sure that the element is pushed all the way into the socket. The surface element board has relays that regulate the power supply to the burners. 1-800-269-2609 24/7. If the spark ignition switch is defective, it won't send voltage to the spark module, and the burner won't be able to produce a spark. Over time, the contacts in the receptacle can burn out. Make sure that the fuses are operational. Inner burner of dual burner does not work on GE Cooktop. If the burners will not heat or will only partially heat on your gas GE Profile range, check to see if the burner is loose. The large burner is a two element burner that has stopped working. If the contacts are visibly burnt or damaged, replace the element receptacle. The cooktop electric burners on my GE range stopped working after running a self-cleaning cycle. s.hier1 = s.prop5; If the flame is … If the surface element has continuity, the surface element board might be defective. The surface element switch cannot be tested or repaired—if you suspect the switch is defective, replace it. GE ranges have an indicator light that comes on when a burner has been turned on. On my GE cooktop stove model # JP989SK1SS the front right dual element only works on the outer ring. If the surface element still doesn’t work, the surface element switch is likely defective. To diagnose, you need to remove two screws under the front edge of the cooktop and lift the … Start doing it yourself with the confidence that comes with 100+ years of experience. The radiant surface element - or heating element - can burn out similar to a light bulb. If only one surface element won’t work, use a multimeter to test the element for continuity. If one or more of the relays fails, the surface element won’t work. Find the most common problems that can cause a Ge Range Stove Oven not to work - and the parts & instructions to fix them. s.prop4 = s.prop3; The radiant surface element - or heating element - can burn out similar to a light bulb. s.prop5 = s.prop4; The radiant surface element is not … If no burners work but the oven works, call for service. s.eVar14 = document.title; If the prongs are burnt, replace both the element and element receptacle. s.prop43 = "Responsive"; The surface element switch sends voltage to the surface element coil. December 8th, 2012. Press On then + or - for desired setting. Allow the burner to stay on for a few minutes and then turn it off. If the elements are not heating up, then the receptacles may be faulty. One problem that can occur is when the indicator light stays on and does not … // Manipulate variables If the switch is defective, the surface element will not work. I have a GE Profile gas cooktop (with downdraft). Your Account. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. If the surface element won't work and it doesn't have continuity, it will need to be replaced. The most common cause when the surface element won't work is the radiant surface element itself. The most common cause when the surface element won't work is the radiant surface element itself. If one or more of the relays fails, the surface element won’t work. I can press it … As it gets hotter, the heat is transferred to the solid surface element. Report This by Manage My Life. If the cooktop or burners were recently cleaned, there could be moisture in the burner head ignition port (hole) and flame ports. To determine if the element receptacle has failed, inspect the receptacle contacts. If there is another element of the same size on the stove, try switching the elements. Check that the burner cap is properly seated, does not wobble or rock and is not tilted. When the burner is turned on, the spark ignition switch sends voltage to the spark module to produce a spark. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. I can push it down but won't trun..what can I do? If the burners are not heating or not working properly, check the following: If the top burners do not work, but the clock does work, your appliance may be wired improperly, contact your installer for … The solid surface element works very similarly to other surface elements - inside there is a heating element that glows when electricity is applied to it. Check that the cap and burner … Disconnect power to the range for … If the burners are still not working properly, we recommend service. Already ordered? GE Appliances' owner manuals offer use and care guidelines, installation instructions and feature guides. Here's what I found in the service manual: "When the self-clean cycle is started, locking the door closes the cooktop … I already called GE and they said there is not an independent switch on the cooktop … For service, please schedule an appointment with GE Appliances Factory … If your range's burner isn't sparking, check to see if the other burners … Be sure that you unplug the cooktop If the cooktop is not working at all, the first logical step is to check the main power supply. I know many of you have the GE Induction cooktops with a “burner” (induction element) not working, typically the lower right, or largest “burner” being the one not functioning. Ownership and support information for PHP9036DJBB | GE Profile™ 36. If … My GE Profile cooktop surface burner control won't turn. ... Stove burner … Second, inspect the surface element for damage. var s_code=s.t();if(s_code)document.write(s_code); If the surface burners on your induction cooktop or range are not working or are flashing the power level, check the following: If the burners are still not working properly, we recommend service. Everything else including the oven works fine. Re-assemble and try to light the burner. How to test an oven’s surface burner … Make sure that the cooktop is not … Also find Quick spec literature and Energy guides. Induction Burners Not Working or Flashing Power Level. Turn on one of the burner knobs all the way until it stops and listen for the click … If two or more burners fail at the same time, this indicates … Cooktop controls improperly set: Check to see that the control is set properly. If the element appears to be damaged, replace it. If the receptacle contacts burn out, the surface element will not receive power. I replaced the element but hat didnt fix the issue. s.channel = "Service_Support"; For service, please schedule an appointment with GE Appliances Factory Service. Check for tripped circuit breaker or blown fuse. Range/Stove/Oven Element Receptacle and Wire Kit. //s.eVar15 = ""; If two or more burners fail at the same time, this indicates that the surface element board is likely at fault. If the surface burners on your induction cooktop or range are not working … The receptacle is located underneath the cooktop and is mounted to it by one or two screws. Unfortunately it did not work after I replaced the breaker. Email. Allow the cooktop to sit without servicing it until the smooth top is cool. The inner circle will not come on. // Image call Each burner module has a thermostat rod that independently controls the Hot Cooktop Light. Lastly, use a multimeter to test the surface element for continuity. The surface element board has relays that regulate the power supply to the burners. This morning all of a sudden one of the burner knobs is not working (it was working fine last night) -- it seems to be stuck. The cooktop has its own specific breaker. The radiant surface element is not repairable. SHOP PARTS. You can burn your hands if … If power seems to be working to the range and the range lockout, clock blackout or other features are not active and the clock and controls still do not work, reset the oven. En español Live Chat online. Check the igniters one at a time. Clean the burner and electrode: First remove the burner grate, cap, and head. GE Profile ranges come in gas versions and electric versions, and with features such as induction cooktop technology, warming drawers and oven convection, which make the appliances more … s.events = "event16"; Is the radiant surface element switch sends voltage to the range for … the! Element itself ports are clear and the burner to stay on for a few ways to troubleshoot correct... 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