Yet again this year they have charged it and I now have to jump through hoops with nobody to contact to get this sorted out. OCC referred the compliant to Consumer Financial Protection Bureau. BBVA Compass is a subsidiary of Compass Bancshares, Inc., a wholly owned subsidiary of BBVA (NYSE: BBVA) (MAD: BBVA). On 2-9-2017, my brother filed a compliant with the OCC (BBVA"s bank regulator). I have been a customer for 5 yrs. Other Addresses. I understand with Covid out of precaution all of your locations have resorted to making an appointment with a bank representative otherwise it's drive thru only. BBVA Compass offers an array of personal and small business and commercial banking services intended to provide the right fit financial solutions for its customers. By that time, Compass was one of … Bbva Compass Financial Corporation is located in Birmingham, AL, United States and is part of the Lending Industry. What a ridiculous excuse for a lending institution. Get immediate support for your BBVA Compass support questions from HelpOwl.com. BBVA Compass sent me a letter stating that they will be closing my 13 years old account. ARE YOU EVEN SERIOUS?! Compass Bank Corporate Office & Headquarters 15 South 20th Street Birmingham AL 35233 If you live in Washington, we've compiled a list of your essential routing numbers for BBVA Compass. One receive for requesting it online was to ensure the correct spelling and zip code. I have not received not one phone call from Bbva at all regarding my account. Our communication in 2012 has continued to make progress in the implementation of the BBVA brand positioning and of its corporate identity.. A new communication model that gives BBVA brand the leading role. tthe Reps i spoke to told me there's nothing wrong with my account but BBVA Compass is uncomfortable with it. They just give you the runaround and don't give you back the money they owe you. Other Addresses. Are you kidding? I will absolutely never use these guys again. I called, Texas department of banking, they couldn't find BBVA Compass Bank in their DB. THEY RENEWED AT ONE-TENTH OF ONE PERCENT. However, it is now April 17, 2017, and I have not yet received my RMD for 2016. - just email or fax the forms to us and we will take them to HR personally and ask them to send it back to you directly. BBVA USA has 643 banking locations. This was after I have designated in person (twice) and on the telephone (at least three times), that my brother represent me in the bank error. It does not surprise me that I have read nothing but bad experiences from other customers on the comments section. Dec 17 2012 I have been a customer of Compass for several years and had some good and some very bad experiences with them. Submit, rate and comment on BBVA Compass ideas by visiting IdeaIncite.com. We have been Compass Customers for years. BBVA - Found 10k + Employees, 30 Phone Numbers and 25 Emails I am very upset with BBVA. BBVA Corporate Office & BBVA Headquarters reviews, corporate phone number and address. If other businesses can accommodate not only their employees but also their customers to keep their business going than so can BBVA, My stimulus check was deposited into a closed account a month ago, everytime you call you on hold 2hours when the rep pick up they lie and transfer you to someone else bbva is not a good bank at all whoever bank with them need to be removing funds it's been over a month and still don't receive no check there local bank representatives are rude and say they can't help you you have to contact the 1800 number within the same day I talk to 4 representatives they said my check was mailed April24.29,may 7 and one said they couldn't see anything I don't understand that, main reason I only deal with credit unions people please don't bank with bbva, I have about 70,000 with your bank and planning to deposit another $250,000. I was told that the problem was a missed box on their convoluted IRA forms and that the problem was solved and would not happen again. I sent a request via their online banking to change our mailing address. Reply from processor again was we do not 'trust' you as you may fill it out yourself or alter it - we have to send it directly to HR person and they have to send it back directly to us to be valid??? I had a 200,000.00 CD mature and I did not respond since My wife and I have not ventured from our house since early January, I ASSUMED THEY WOCULD RENEW IT AT THEIR CURRENT RATE. In the beginning we were told - 'No Problem' for refinance - sent us all kinds of documents and strung us along for over 2 months approx. Find out what works well at BBVA from the people who know best. Their system is set up to rip people off then offer no solutions through "customer service". Nobody knows us any more, but, more importantly, they are abismally slow. This information appears* to relate to BBVA COMPASS INSURANCE AGENCY, INC. Street Address 7550 WEST IH-10, SUITE 700 Locality SAN ANTONIO, Region TX … WHAT A RIP-OFF. Approx. ... BBVA Compass Bank / Contacts . Look at the bottom left of your BBVA Compass paper check. You have a question about your Commercial Billing Customer Service? You can expect Commercial Billing to listen, understand and promptly respond. BBVA does not know the meaning of the word CUSTOMER SERVICE. This was after I have designated in person (twice) and on the telephone (at least three times), that my brother represent me in the bank error. No one knows how to do anything but give the run around. For God's sake stay away from them!!! RUN. If they had not stolen more than 10 NSF charges from her account she would not be negative hundreds of dollars. So, one day we walked in to the Branch on Preston Road in Frisco. Insurance Loss Payee PO Box 29075 Phoenix AZ 85038. Everyone had on Burkas, or looked middle eastern, it was a shock to us, we actually thought we walked into the wrong building. It's almost July and this is becoming redundant. BBVA did not respond until 9 days later. Corporate & Investment Banking Contact Us. (410) 510-7612 is the phone number for Bbva Things were fine. I was wondering why we never received the renewal and payment amount? However, it is now April 17, 2017, and I have not yet received my RMD for 2016. They can charge a lot of money for 1 bounced check and all the other huge fee's, God forbid the bank has to pay out $19. we are now losing it because this bank is ridiculous about everything from The way they set our account up in the first place, our main bank person that we usually deal with refuses to see us now, so I'm sure he's getting a cut of the money that they're keeping from us. Good morning, this is Gary & Maria Crosby. Had a checking account I never had use for and turns out I had fraud on my account for a game place Total of $30 dollars and with all of the late fees the time you find out what happened they end of transferring you over 20 times, told me it was no big deal waived the fees! In addition, my brother stated that the CFPB should be named the Big Bank Protection Agency. Then you find that number and they let it ring a hundred times then hang up on you....when they answer, they have no clue what they are doing and that they're even listed as the "corp office." this is also 'illegal' - we 'only' put in an application - and then denied - so what gives BBVA Compass bank the legal right to change our house insurance from our 'current' mortgage company to their name. How much money in Interest is the bank going to make over our 30 year mortgage? 1. I've been a customer of this bank - formerly Guaranty since 1978. We have been Compass Customers for years. BBVA USA Bancshares, Inc., a Sunbelt-based bank holding company (BBVA USA), reported today net income of $166 million for the third quarter of 2020 compared to a net loss of $124 million in the second quarter of 2020 and net income of $183 million in the third quarter of 2019. Contact Bbva Compass Bank customer service. Instead, they take all or most of her check each month for their "fees" (both $50 a month in 'extended overdraft'). I've been trying to collect the $2,040.00 that hey incorrectly took out of my account for the last 2 years. My distributions (I thought), were setup to occur annually at the end of the year. and make a big deal over it??? I'm referring to the one on Kingwood Dr., in Kingwood, TX. BBVA Compass location phone numbers, driving directions and maps. Why? Building on its successful opening of a new office in Miami in 2012, BBVA Compass opened a similar office in Orlando focused on growing the customer base and expanding the volume of business in the commercial segment and in wealth management in Central Florida. During the process right in the beginning with our application taken at branch - one of the forms ask us to sign was for appraisal and payment info. Copyright © 2011 - 2021, CorporateOfficeOwl.com. This site is not run by, endorsed, or associated with BBVA USA in any way. I was charged $39 per month for a late charge for 3 months and reported to credit bureau as being late. Thanks BBVA Incompetent. They asked me to call Alabama State Banking Department. Someone in this company has compromised my personal information and now I have to be inconvenienced with trying to get my personal information back on track. Neither did I open my account there, nor do I go there ionside for service anymore. Branch reps do not have any authority, customer service supervisors do not have any authority to over ride the "system" They outsource their phone rep jobs to India so you cannot understand what they are saying through half of the conversations....really tired of this being the norm in the USA. Why do corporations insist on "fixing" things that aren't broken? Financial Snapshot (updated periodically). WOW - Where to Start? I have talked to BBVA representatives on the telephone at least three times this year and authorized my brother to represent me in this matter. And we are still being told that there is nothing that anybody can do and we are still being told that there is nothing that anybody can do. For all other transactions dispute types, please contact us at 1-844-228-2872 . I called customer service, and demanded an answer! NA - Not listed as a child of a larger bank. a month ago we receive a letter, only waiting for one form/letter from HR to complete the approval process. BBVA Compass Auto Loan Payoff Address. I was stunned! Do not Bank with BBVA the worst bank in the US! BBVA Corporate & Investment Banking BBVA CIB encompasses investment banking, market activities, loans and transactional services for international corporate clients and institutional investors. The company eventually became Compass Bank, which was acquired for $9.6 billion by Banco Bilbao Vizcaya Argentaria, or BBVA of Spain, in 2007. Our bank is at 99th & bell in Sun City. Hire more people to man phone and FIX you online website or I'm going elsewhere after more than 20 years. ©2020 BBVA USA Bancshares, Inc. BBVA USA is a Member FDIC and an Equal Housing Lender. To avoid these penalties, I need BBVA to send my 2016 RMD ASAP, and then to send a corrected 2015 1099-R for the RMD I received on January 26, 2016 (that was for 2015), and a corrected 1099-R for 2016 on the distribution that I hopefully receive ASAP. In my case, it would be simple to correct the bank error that led to my horrible 15-month ordeal. I never herd back from the District manager, but today, this Muslim Branch, closed my Account. Bank Headquarters BBVA USA 15 South 20th Street Birmingham, Alabama 35233 205.297.3000 Today (sun) tried to get on and blocked AGAIN. My last 2 was a nightmare. My son has a Purple Heart, and this was a very strange atmosphere. Always inconvenient but now it's a nightmare. Do yourself a favor and stay away from this "company. Most banks send out a notice immediately when an account is overdrawn. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. OCC referred the compliant to Consumer Financial Protection Bureau. BBVA Compass has now subjected me to 50% IRS penalties on any RMDs not received in 2015 and 2016. Overnight Physical 701 South 32nd St Birmingham, AL 35233. I wrote a 4.50 check the bank took 450.00 out of my checking account the customer service rep told it was nothing she could do about , she also stated she could see the check and said it was an error on the bank but the money wa gone and it would be three weeks before I could get it back my thing to her what if I only had twenty dollars in the bank she told that I would have been charged an over draft fee and I should keep more money in the bank????????????? Contact Bbva Compass Bank customer service. If you need to dispute a transaction on your BBVA Rewards Card or BBVA ClearPoints Credit Card, please call 1-800-239-5175. I also have nothing good to say about BBVA Compass. BBVA Compass Auto Loan Payoff Address. When she opened her account at BBVA Compass, she had a home, a car, food and even savings. The worst customer service. Don't walk away from this Bank. This is still on-going. Then received collections of $243 and hours on the phone trying to figure out what the hell happened came up with being stuck paying bull crap fees over $200 and will not help! In addition, my brother stated that the CFPB should be named the Big Bank Protection Agency. Find recent BBVA Compass company news! Describe your Company and attract Business opportunities (SIC87) National Commercial Banks (6021) See the Kompass classification. Everyone had on Burkas, or looked middle eastern, it was a shock to us, we actually thought we walked into the wrong building. I've already fired the pharmacy that I had for 30+ years, and now I'm disgusted with BBVA Compass. Please Beware of what happened to us at BBVA Compass Bank, hope this does not happen to you. Well then for the love of Christmas stop sending those stupid lying emails to everybody, they do not care they will not help you they will steal your money though. Once they ungraciously let us in we talk to somebody we get a teller who has absolutely no idea what is going on with anything at all. We have been going to the location in Fisco for about a year, the Bankers that we used tro work with, we knew them all. Nobody knows us any more, but, more importantly, they are abismally slow. We have filed claims that our account got hacked, we were proven in the right. BBVA and BBVA Compass are trade names of BBVA USA, a member of the BBVA Group. Many, many other problems with them. My advice is to NEVER EVER LET FAMILY OR A FRIEND DO BUSINESS WITH BBVA COMPASS. You can call Bbva Compass Bank at (888) 853-6346 toll free number, or write a letter to BBVA Compass Bancshares, Inc, The Galleria Financial Center, 5065 WESTHEIMER Suite 1200, Houston, Texas, 77056-5606, United States. Because the IRA was inherited, I was required to begin taking required minimum distributions (RMD) in 2015. Bbva Compass Financial Corporation has 50 total employees across all of its locations and generates $8.30 million in sales (USD). I did not receive my first RMD which was due at the end of 2015. When I called and talked to security about it they were rude, made me responsible for the credit card and took no responsibility for their error. This bank is the worst bank ever. Find Corporate Office: Search. I called, no answer, left a voice message.Do you know who should have Bank's register agent info. In 1993, Compass Bancshares bought the building from Daniel Corporation. This information appears* to relate to BBVA COMPASS INSURANCE AGENCY, INC. BBVA Compass will occupy 9,600 square feet of the first floor for a retail branch, 19,000 square feet on the second floor for corporate offices, and its sign will appear atop both sides of the building. The book that is used there is a total mess, nothing is arranged in order and this has been so since I first opened the box. BBVA Corporate Office & Headquarters 15 South 20th Street Birmingham AL 35233 BBVA corporate phone number: 1 (205) 297-1986 Companies Officers Log in/Sign up; Head Office Address. They definately dont care about their customers!!!!!!!!! I placed an order tonight for curbside pickup at 4:30pm. As I said there is a lot more - all documented These people are thieves. We currently have no ratings or reviews for this bank location. Use our proprietary technology to locate company news, social media posts, videos and much more. Corporate Office Address: BBVA Compass Bancshares, Inc. BBVA 15 South 20th Street Birmingham, AL 35233 United States Phone: 205-297-1986 Check out this cool map plotting the corporate office headquarters for major companies. If you have Compass Bank and want to be protected by your financial institution, take your business somewhere else. My brother has talked to at least five BBVA representatives regarding this matter and finally resorted to filing a compliant through email with BBVA on 2-3-2017. Every time I try to get online to manage acct I am blocked. BBVA Compass customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. At my death, it would be imperative that my son be able to access this box, He had his key and his drivers license, but no one seemed concerned that this was an important issue, but it could be very serious and expensive to have to hire a lawyer, go to court and have the box drilled, I expect this situation to be rectified immediately by someone at this branch and contact me with this information. Para espanol, haga clic aqui. Waited last Thur 1 hr 15 to get help. I had appalling service at the Sterling Ridge branch in The Woodlands, TX, followed by the branch manager's attitude that they could care less if they had my account or not. We know that Manuel Allen, Jesse L Brooks, and four other persons also lived at this address, perhaps within a different time frame. The company has a private company that verifies these things ask for $19.00 - the bank held this up for weeks as the processor says the bank 'does not' want to pay $19. In 2014, I opened an inherited IRA Time Deposit with BBVA Compass. Contact Information. These people are like a bunch of South American con men. Her Social Security check is ALL the money she has for food, housing, phone and car. He is alway there for us even when it has to be done over the phone. I text the number on the sign 312 858 7157 to let them kn... Hi, my name is Yvonne Washington -LeFlorie. Send Email. Compare pay for popular roles and read about the team’s work-life balance. I sent a request via their online banking to change our mailing address. To this day, I have not received a 1099-R for the 2015 RMD. My son has a Purple Heart, and this was a very strange atmosphere. I have sent the proof by way of the proof from Bill pay, my account debit and the electronic reciept sent. BBVA Compass Bank's corporate office is in Alabama. thank you. Interested parties wishing to communicate with members of the Board of Directors can do so by writing such Director(s), c/o BBVA USA Bancshares, Inc., Attn: Shane Clanton, General Counsel and Secretary, 15 South 20th Street, Birmingham, Alabama 35233-2000 BBVA USA has 643 banking locations. My brother told that there is no need for the two forms. I have talked to BBVA representatives on the telephone at least three times this year and authorized my brother to represent me in this matter. THEY NOW WANT OVER $6,000 TO CANCEL THE CD. When I called corporate office all I got was a ringing phone and then disconnected....TWICE. How your bank remains in business is beyond me. They owe me interest also, because if it was the other way around you can be sure they would charge me a lot of interest. World's Best for Corporate Office Info. She has not responded yet. At the event, the co-owner of Houston Restaurant Steak 48, Jeff Mastro, along with Prime Steak Concepts Senior Vice President Oliver Badgio presented Make-A-Wish with $35,000. The way we have been treated you would think we are bad people. You can contact the company by calling 1-844-443-2282, by visiting a full-service branch location in your local area, or through the Bank’s website online. I told her, I didn'nt feel conmfortable giving my personal information to muslims, I'm sorry, but that gut over there, dosent have the right to tell me to go to another branch. Bbva Compass Financial Corporation is located in Birmingham, AL, United States and is part of the Lending Industry. This was on 03/09/2017. 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Hacked, we 've compiled a list of your essential routing numbers for BBVA Compass any City bank paid through. Is approx the convenience of being able to obtain it because of BBVA! It because of your incompetence did not know the meaning of the word customer service no employees: BBVA bank... System is set up to rip people off then offer no solutions through customer..., disabled mother and strategy for the 2015 RMD your Commercial Billing to listen, understand and respond! And we will send it to HR know who should have bank corporate... Is uncomfortable with it advice is to never ever let family or a FRIEND do with... They owe you is designed to help people locate their bank 's corporate office & bank... Monetary reimbursement for all other transactions dispute types, please fill out and submit form...